Is Your Rental Home in Disrepair?
We Can Help!
Every tenant deserves a safe and well-maintained home. If you’re living in a property owned by a local authority or housing association in England or Wales, they are legally obligated to ensure your home is free from disrepair. If they’ve failed to do so, you have the right to take action and claim compensation.
Start Your Claim Now
Get free expert advice and find out if you could be owed compensation.
Are You Eligible to Make a Claim?
To be eligible to make a housing disrepair claim, you must meet the following criteria:
- Tenant of a Local Authority or Housing Association: You must be renting your home from a local council, housing association, or other social landlord.
- Property in Disrepair: The property must have issues such as damp, mould, leaks, damaged windows or doors, structural problems, or faulty heating and plumbing that have not been adequately addressed by your landlord.
- Reported the Issue: You must have reported the disrepair to your landlord, giving them an opportunity to fix it. If they have failed to take appropriate action within a reasonable timeframe, you may be eligible to claim.
- Negative Impact on Health or Safety: The disrepair must be affecting your health, safety, or well-being, or causing significant inconvenience.
If you meet these criteria, you may be entitled to compensation and repairs.


Know Your Rights as a Tenant
Under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, your landlord is legally required to keep your home in good repair. This means addressing issues such as damp, mould, leaks, structural defects, and more. These laws protect you and ensure you live in safe, habitable conditions.
What Constitutes Housing Disrepair?
You can claim if your home has:

Damp and mould
Persistent damp, leading to mould growth.

Leaks and flooding
Issues with plumbing or roofing causing water damage.

Faulty heating or plumbing
Inadequate or broken heating systems.

Structural problems
Cracks in walls, unsafe flooring, or other structural defects.

Broken fixtures
Damaged windows, doors, locks, or other essential fixtures.

Infestations
Problems with pests due to disrepair.
Our Process: Simple and Hassle-Free
We make claiming easy.
Free initial consultation
We'll discuss your case with no obligation.
Evidence gathering
We assist in collecting necessary evidence, like photos and reports.
Negotiation
We liaise with your landlord to seek a resolution.
Pursuing compensation
We aim to secure both repairs and compensation for you.
Success Stories: Real People, Real Results
Read about tenants just like you who successfully claimed against their landlords and won.

“My flat was riddled with damp, and after months of complaints, I finally got the compensation and repairs I deserved.”
John, Birmingham

“Thanks to Kinetic, my landlord finally fixed the leaking roof, and I received a settlement.”
Sarah, Manchester
The Legal Framework Supporting Your Claim
- Landlord and Tenant Act 1985: Requires landlords to maintain the structure and exterior of the property, as well as installations for heating, water, and sanitation.
- Homes (Fitness for Human Habitation) Act 2018: Ensures that rented homes are safe, healthy, and free from serious disrepair that could affect your health or safety.
We use this legislation to hold local authorities and housing associations accountable, ensuring you receive the justice you deserve.

Contact Us Today
Don’t suffer in silence. If your landlord isn’t addressing disrepair issues, we’re here to help.
Get in touch today to start your claim.